Nama Sushi Bar - Downtown Knoxville - 2 min walk
Coffee & Chocolate - 3 min walk
K Brew - 2 min walk
Clancys Tavern And Whi - 1 min walk
About this property
Hyatt Place Knoxville Downtown
Hyatt Place Knoxville Downtown puts you in a great location, within a 15-minute walk of Knoxville Convention Center and University of Tennessee. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at 24/7 Gallery Market, which serves American cuisine. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers say great things about the helpful staff and location.
Languages
English
At a glance
Hotel size
165 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite valet parking (USD 40 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Traveling with children
Grocery/convenience store
Working away
Business center
Meeting rooms
Computer station
Conference space (4499 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour fitness center
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Hand-held showerheads
Closed captioned TV
Portable shower seat
Height-adjustable showerhead
Grab bar in shower
Roll-in shower
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Sofa bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Dining
24/7 Gallery Market - This bistro specializes in American cuisine. Open 24 hours.
Rooftop - Onsite rooftop bar. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
FiveThirty - This cocktail bar specializes in American cuisine. Open daily.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Covered valet parking costs USD 40 per day with in/out privileges
Policies
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Hyatt Place Knoxville Downtown Hotel
Hyatt Place Knoxville Hotel
Hyatt Knoxville Knoxville
Hyatt Place Knoxville Downtown Hotel
Hyatt Place Knoxville Downtown Knoxville
Hyatt Place Knoxville Downtown Hotel Knoxville
Frequently asked questions
Does Hyatt Place Knoxville Downtown offer free cancellation for a full refund?
Yes, Hyatt Place Knoxville Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt Place Knoxville Downtown?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place Knoxville Downtown?
Yes. Valet parking costs USD 40 per day.
What are the check-in and check-out times at Hyatt Place Knoxville Downtown?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hyatt Place Knoxville Downtown and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hyatt Place Knoxville Downtown?
Yes, 24/7 Gallery Market offers American cuisine.
What's the area around Hyatt Place Knoxville Downtown like?
Hyatt Place Knoxville Downtown is in Downtown Knoxville, a short 6-minute walk from Knoxville Convention Center and 13 minutes' walk from University of Tennessee. Travelers give top marks for the hotel's prime location.
Hyatt Place Knoxville Downtown Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 17, 2024
Amy
Amy, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 28, 2024
The lobby and staff are great. Bed was very comfortable as was the design/decor of the bathroom. The room itself just looked cheap and non descript. Needs an update
Sharon
Sharon, 1-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 27, 2024
Perfect location. Excellent, friendly employees! Roof top bar was great spot to view the surroundings.
Mary
Mary, 1-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Oct 13, 2024
Beautiful entrance of hotel, downtown
Convenience for walking to stadium, shopping and dinning.
Amy
Amy, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 12, 2024
DONGGEUN
DONGGEUN, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Oct 7, 2024
Okay
We loved the location in downtown. The check-in was pleasant. We also enjoyed the breakfast, which was better than the typical hotel breakfast. Our room was okay- you can tell they have updated older rooms. The bed was uncomfortable with an older mattress, cheaper linens, and the air conditioning was at its lowest setting (65) but the room stayed at 75ish all night. Overall, we wouldn’t choose to stay here again if given the choice.
Verified traveler
1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 6, 2024
Angela
Angela, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 2, 2024
The hotel was centrally located in downtown Knoxville with lots of dining and entertainment options. It was a short walk to the historic Bijou Theatre which is where we saw our concert. We will definitely stay there again. The only downside was the breakfast was only served until 9am. It would be nice to have had a longer time frame to enjoy the meal.
Lori
Lori, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 29, 2024
Matthew
Matthew, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 7, 2024
Fabulous !!!
Everyone was amazing,Emily at the desk,on the roof was Anthony,Brook , and Allison
Stephen A Du
Stephen A Du, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 4, 2024
Montaque
Montaque, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 1, 2024
kimberly
kimberly, 3-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 29, 2024
Jennifer
Jennifer, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 26, 2024
Very nice hotel, convenient to downtown restaurants. Awesome rooftop bar.
Bradley
Bradley, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 25, 2024
Christine M
Christine M, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 24, 2024
Greg
Greg, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 20, 2024
The property had very friendly staff and provided help with all of my questions regarding restaurants and shopping.
Terry Dee
Terry Dee, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Joseph
Joseph, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 18, 2024
Location is walkable to Market Square. Amazing roof top bar and everyone is so helpful.
Rouxle
Rouxle, 3-night family trip
Verified Expedia guest review
6/10 Good
Aug 18, 2024
We really liked the location and convenience of this Hyatt in Downtown Knoxville. However, the rooms don't get cleaned each night - we were told upon checkout they only get cleaned every 2 days. Also, they tout their rooftop bar. But both nights we were there we were turned away from using it being told we needed reservations and there was no seating. Looking around there was plenty of seating and a whole side of the bar was open. There was a lot of attitude by the hostess and it was completely off-putting to not being able to enjoy this at the hotel we were staying at.
Pamela
Pamela, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Josh
Josh, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 17, 2024
This property is convenient to downtown Knoxville.
The tub would not drain is the reason for my lower rating.
Leslee
Leslee, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
Great location. Heart of city
Verified traveler
1-night family trip
Verified Hoteles.com guest review
2/10 Poor
Aug 12, 2024
Haoyuan
Haoyuan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 11, 2024
First time visiting Knoxville and everything was perfect! The hotel was great! Very impressive. Location and view were so wonderful! The staff were very helpful and friendly. The room was really clean, nice & quiet. The valet guys were working so fast in the very hot weather but still were so pleasant and kind. 10/10 - will definitely be back and will tell friends to visit!