I cant complain in regards to the price, customer service was good, key collection is from the garage (strange but at least 24hrs, its 24hrs, so strange, but at least its open, we arrived around 1am, due to a road closure, garage seemed empty, friendly helpful gentleman sorted it all wen i arrived, also got discount at burger king, cant lie you could smell the mustyness in the air, and the duvet didnt have a cover, but we were just using it as a quick stop over, as we had to be somewhere early, shower was good, toiletries and towels provided, also provides tea coffee and also hot chocolate with biscuits which the kids enjoyed, overall was ok, done the job and was cheap, staff helpful and next to the motor way, few more automatic air fresheners might make all the difference, and better bedding,