This is essentially a hotel, but with ryokan style rooms. The location is very good, within fairly easy walking distance of the bus and train station, and very easy walking from the centre of town and its lovely streets of old wooden houses. Staff all very polite and helpful and speak adequate English.
The room is authentic Japanese, with tatami matts and paper screens, but also equipped with a tiny plastic pod bathroom, TV, and a fridge and kettle hidden behind a screen. A very small wardrobe in the vestibule. We were served a multi-course Japanese meal sitting on the floor in our room which was a highlight: the food was beautifully presented. Staff then come in to move the table and dining chairs to one side, and bring out futon beds for sleeping.
Everything felt quite dated - like the place was stuck in the 1970s, and the public areas of the Ryokan did not feel genuine at all - just like a hotel in need of refurbishment. The exception was the onsen downstairs which was small but very nice with a view of a private Japanese style garden. Behind a screen in our room was a balcony with a view over town to the mountains spoiled by some pigeon-proof netting.
This was just about reasonable value including the meal. I can’t help thinking a more genuine Ryokan might be available.