Very poorly managed, bathroom was below par, lobby servive on arrival was poor - no one could understand or speak basic English, hot and cold water taps/showers weren’t working as it should - sometimes the hot water tap provided cold water and vice versa, and sometimes there was no hot water, at all - it was horrible, bathroom floor was dangerously slippery - it was simply a wonder that none of us fell even though we partially slipped at times........