The place was close to the ferry terminal, and that was the reason I chose this place.
We walked fast and got to the place just before the rain. Too bad for us, there was nobody there. This was not a hotel, but a guest house, where the host will only be there if they expect guests. Luckily the guy in the house below was there to help us (ended up he was the owner's brother in law). He called the owners, but the owners didn't get my reservation. In fact, they said they have never signed up with Orbitz and I needed to contact Orbitz.
I had no phone, I had no internet, so I had to take a 15 minute taxi ride to the nearest internet cafe to contact Orbitz. After one hour and 3 calls to Orbitz. The issue was finally resolved.
Once we got in the room, everything was fine.
The owners got back the next day, apologized and gave us some fruits in the kitchen.
The description said flat screen TV which we didn't see (we didn't need it). The description said free toiletries, and toilet paper is all we got (no soap or shampoo). There is a kitchen, but it's shared between 2 rooms (not sure if they will rent the 2 rooms out to two parties).
The recommendation is depended on Orbitz and the owner fix their communication issues.