Very nice and professional ladies at the front desk. We presented our Expedia print out and checked in with no problems even though they spoke very little English. Our 2 bedroom, 2 bath suite was very spacious and looked newly remodeled. We loved it. The living room/ dining room was large. A few stains on the dining room carpet otherwise, super clean. The free breakfast buffet was excellent with a nice view from the 7th floor. Over a dozen hot items, fruit, breads, cakes and cookies. Our favorites were the chicken w/green beans and the chow fun (wide rice noodles). We were told by a local resident that this hotel was in the best section of the older district. Amazing selection of restaurants around the corner within walking distance. Restaurant employees were very nice but spoke no English. That didn't stop us from having delicious hot pot with food on skewers! The ATM machine in the lobby (which was not working) only accepted China issued cards. However, 3 short blocks away is an ATM which accepts Mastercard and Visa debit and credit cards. Just make a left as you exit the hotel and stroll past all the little shops selling gifts, pastries, fruit, fast food, cosmetics etc. and you'll see China Construction Bank 24hr ATM. You must have cash (rmb/cny) especially for a taxi. Tip: Easy to get a taxi, exit the hotel, turn left and walk about 1/2 block or more to flag down a taxi before it enters the uphill onramp to the highway. Excellent hotel, we would like to stay here again.