Central Station Hotel Liverpool

great place, staff is very professional and kind, and place is super clean

The staff were great and the location is also very good. The room is small and basic but does the job if you are only looking for somewhere to sleep. The hotel provided clean towels, toiletries and water, which were all appreciated. The only criticism we had was the lack of suitable ventilation. There was no windows and one, small and weak extractor in the shower area. It was uncomfortable staying in the room when others were using the shower and toilet. I'd stay again on the condition of getting a room with a window.

I had booked a room with a double bed and a single bed or they called bunk bed, Upon check-in, they gave me a three double deck bed and the room was small and very clamped. Not even a space to open up our luggage, had to do it on the floor and near the main door. What if there is a fire? I was very unhappy, and insisted that they get me the room i had booked and paid for. The answer i got from them, was that, their internet was down on that day and they cannot access to it, hence won't be able to know what configuration of room i had booked. I said this is nonsense, they should have know and prepared for it when my order came in. I had to spend time and effort to negotiate with the counter lady, who had to call her boss. Due to my insistent and pressure, the counter girl finally able to find and gave me a room that I wanted and booked for, that was after few hours after we had checked in. I guess, she doesn't know the configuration of the room they have (perhaps she is a new staff) however, i must said she is quite helpful and trying to get what i booked for.

This hotel of 14 rooms is set above a late night bar with live music that is so loud you might as well go down and sit in the bar as there is no way that you can sleep. Room 105 is right next to the reception so every time someone presses the buzzer to gain entry you hear it and you hear any conversations taking place at the reception. There is also the beer barrel exchange at 06.50hrs - empties out and full ones in for 30 mins. Also the emergency safety light is so light that you do not actually need the main light on, the safety light is on all night ! Shame as the rooms themselves are fine. No TV as yet, just catchup via the Internet.

The location of the hotel is convenient as it is a 2 minute walk from the train station and on the main road with good restaurants and other shops surrounding it. Check-in was quick and easy with friendly night staff. The room that was given to me was clean, but it had an unpleasant odour so I was moved to another room swiftly. Check-out wasn't a good experience. A late check-out time was agreed at the time of booking, a note was made of this time and the night staff assured that it would be okay however, the morning staff didn't allow the agreed late check-out time. Putting that to a side, this hotel is not my cup of tea overall, as it is more of a small bed and breakfast (without the breakfast) for the price of a more luxurious hotel.

The hotel room that was given to us initially was not cleaned after the previous user. There was rubbish lying around, toilets were not flushed and beds were not made. It was crammed too. Nevertheless, after asking them, they gave us a new room that was clean and tidy. The wifi was not working well, there wasn't breakfast provided and there was no television, but the room was clean, spacious and comfortable.

Great welcome by Michelle and a good overall stay

Excellent shower!

Bra hotell med god service. Ikke alle tom har vindu som er et lite minus men beliggenheten gjør opp for dette. Super plass med alt du trenger av butikker å aktiviteter rett utenfor døra