Everything was fine overall, except for one concerning incident: a staff member opened our door to let another guest in without verifying their room assignment. Although they later apologized, this is a serious breach of security. Fortunately, we were in the room at the time, and as a couple, the situation was manageable. However, had one of us been alone, out of the room, or in the shower, it would have been entirely unacceptable. The hotel should ensure guest safety and privacy.