4/10 Regular
31 may. 2025
The location was convenient and overall the room was quite spacious for the Japanese hotel standard.
However, the hotel room smells like urine thorough the stay, no matter how much aroma room spray was used. There were a few noticeable stains in the room carpet. The bathroom also smells a bit upon checking in and has some mould spots clearly seen around the sink. The exhaust fan in the room (sleeping area) was loud and could not be switched off. I could only sleep with earplugs every night.
The staff quality could also be improved. One night, while waiting for the lift, a staff was throwing up in the restaurant and the sound was quite disturbing. Another day, another staff had strong body odour.
Overall, while mindful that the hotel was a budget choice, the room and staff quality could be further improved to help guests enjoy their stay.
Ho Wa
Ho Wa, viaje de 4 noches
Opinión verificada de un huésped de Hoteles.com
