we had 2 of us and requested the 2 room with terrace, lovely set up. We were on the 7th floor and they have a lift but it's teeny weeny! they were helpful to bring our bags up since you do have to go up a flight to the lift and then from the top, up another flight to the 7th floor. My only issue there was that they had a shelf in the shower that wasn't screwed in, it fell and broke and cut my leg a little (nothing major but blood everywhere), i told them when i left but they didn't care too much, oh well. the set up was nice, it had a large room with the pull out and then a door to the other bedroom and then a shared bathroom, worked perfect for us, was quiet in the area at night. we were slightly nervous walking back from the University Square to the hotel at about 10:30 at night but honestly, there were quite a few people out and about and the whole city is just a little dark but it was fine. the terrace was great, nice to sit out there at night and in the morning and just listen to the city.