The hotel staff are nice and informative. However, one room with 2 beds the one bed was terrible and the other was barely tolerable, the shower fan and infrared warming light did not work, there was one shampoo and one conditioner, and a bar of soap,there was no coffee maker but had coffee grounds and cups and the air-conditioning was loud. The King room had no towels,no one answered the phone when we were requesting towels,no one at the desk even after ringing the bell, air-conditioning was set at 62 degrees and could not be changed. Breakfast, coffee was recycled from the day before, it was unclean, very few choices, toaster didn't toast my bagel. Overall I will not stay there again Very disappointed.