I have stayed at this hotel many times. I like it. I want to like it more. There always seems to be something "off." This time, a wire is visibly hanging from the ceiling to power the wall-mounted TV. There is not a single coat-hanger in the room or even hook on which to hang clothing (so everything must fit in a dresser drawer under the sink). I did the "online checkin" (including a picture of my driver's license to verify identify, filling out personal information, checking boxes about what I would agree not to do) that was supposed to make checkin simply a matter of picking up my key, but I still had to go through the same rigmarole at the front desk as ever, which makes me wonder why I wasted time with the other procedure. None of these are serious problems, but I wish there were no grounds for complaint at all.