I visited this place aproximate 6 year back and it was great!, it was clean and service was acceptable, the price for the rooms were into the acceptable level.
This time everything was unacceptable.
1. First, the reception was terrible, not even a kind greeting. I requested to do early check in at 1 pm becuase needed to take a shower, they extriclty told me that it was not an option. Check in was at 2pm. I was forced to go out.
2. When i did check in at 2, no information was provided,. Not wifi password, not comments about the door (damaged), nothing.
3. I did my own to get into the room. once inside, the walls were damaged, humidity is makeing the painting fall to parts, both in room and bathroom.
4. The shower was totally dirty, it gave me a really bad sensation when inside, i was forced to use sandals to take a shower.
5. The towels are white, but looked almost black (look old and dirty).
6. The pool is totally dirty, i did not see any person using it. I assume it is because it is totally dirty. I normally book a hotel with pool, becuase it is convenient to go for a while, but in this condition, it is not possible.
7. The garden does not have any care, all plants are dry and on the floor.