Best Western Plus Hotel Regence

Very friendly and helpful staff at reception, but building work going on, which would have been good to know beforehand. Room was small, but adequate, though with tiny wardobe hanging space, and the hotel overall very utilitarian. The Sauna cost extra. Unimpressed to find a lot of long black hair in the bed and the on the cushions on arrival. It would have been nice to have more than one small bottle of complementary water and one set of towels for a three night stay.

Loved the staff, the room, the hotel in general. Did not like the price of breakfast at Euro 16.50 although it was good but it was only Euro 9.00 just down the road and there breakfast was as good.. The room was noisy. Yu either had to have the aircon on to keep the heat at a level or open a window if you were too hot to get any airflow. Lots of traffic until early hours so not the best. Next time we will ask for a room at the rear.

Lovely hotel, very clean, friendly staff and very convenient to city centre

I liked the location, safety, and responsiveness of the staff, very clean too.

Wonderful service at the reception, and convenient location. Bath, air conditioning, and other facilities were new and good. Shampoo and conditioner was not served. Great breakfast for16 euro.

Nice hotel not the best neighborhood . Night time didn’t feel real safe

It's near by the downtown

Centrally located. It fit our needs for a short stay. Walking distance to the old town, shopping and Carolus Thermen.

In general the hotel is nice, renovated, very well situated like ten minutes from the cathedral. However, it’s near a bus station. If you open a window, it’s very noisy even at night. The corridor keeps the strong dusty air. So if you have asthmatic problem, keep some medicines with you. You might need it.

Rooms (we had two) were on the small side, bit were clean and quiet. Staff was friendly and helpful. Easy walk to Cathedral.