I stay here not infrequently. The last time I arrived, before even getting to any other business, the staff informed me that had I forgotten my favorite hat the last time (something I had failed to comprehend just yet - I thought for sure it was somewhere around the house), and that they had it for me. Sure enough, after checking in, they went and retrieved the hat, which had been stored in a plastic bag with my name on it so it would be there the next time I came back. You can’t beat having good people on staff.