Where to begin, there is no one single thing we liked about this hotel, we've stayed at many differents hotel and this has been the worse, since the moment we tried to check in was a nightmare, they literally spent over 45min during check in trying to get us to go to a breakfast/meeting the next morning to become members or something like that, mind u i'm 6mo pregnant and we have a 3 and 1yr old that were extremely tired from the flight, super hungry and sleepy, we expressed many times we were not interested and just wanted to get our room to finally rest, their whole attitude changed once we kept saying no, they were extremely rude, and literally gave us the worse room, since we declined the offer to get an "upgrade" to a much nicer room if we decide to go to the meeting, after almost an 1hr they finally walked us to our room, which was on the 2nd floor with no elevators, the room had a weird smell, like moldy humid, the bedsheets and covers where yellow and dirty and smell terrible, you could literally hear everything from outside, they were doing construction work and the noise was all day and night, it was so annoying, food was terrible, we all got super sick from the food and took us over 3 days to get better, everything we would go to the pool there was someone by the spa area trying to sell us the membership, there were just so many things wrong with this hotel that i would never end, definitely never coming back and would not recommed to anyone