An appalling experience. I booked a suite for £229. On the pictures it looked great. The hotel is amazing outside but inside its terrible. Ive stopped in better Travel Lodges and cleaner hotels on lads holidays in Mallorca for the same price for a week!
Firstly there was what looked like blood splatters from an alfred hitchcock film in the room, broken light fitting, bed was resring on what looked like chip board. The room should have had a bath in the room. There was mould in the bathroom and that had a standard bath. Dust on every surface, spatters on the mirror. Decaying window frames.
To make matters worse I went back onto hotels.com to check the room photos of my booking. Turns out they had inflated the price. The exact room was now on at £149 per night.
Thats called price gouging and is illegal. They gave me an immediate refund and we left.
Instead we went to The White Swan in Statford upon avon centra which was amazing. Easy to park behind it too. That was £230 a night. We later found out if we book direct we can book it cheaper and will definitely be going back!
For £229 Id expect minimum 4 star hotel with it not falling a part. We got a 1 star experience that you’d expect from going to some crap bnb in Blackpool for £29 a night.