Probably the worst experience I’ve ever had staying at this property.
First, the check-location is OFF-SITE from the actual property. Makes a ton of sense. Nothing like unloading your luggage from the Uber only to find out you need to go another mile down the road to collect your room key.
The photos listed on Hotels.com look NOTHING like the actual bedrooms.
What you get is a crummy bedroom that hasn’t been changed or cleaned since the 1970’s. I feel like I got completely scammed.
Additionally, the property manager never bothered to respond to any of my requests during my stay.
The is NO AIR CONDITIONING at this property. I specifically filtered search results for properties that had A/C, and it’s clearly listed on their hotels.com posting. (See photos attached showing NO air conditioning)
There was no hot water, the washing machine did not work, and the screen door on the patio was broken and leaning against the balcony fence. 2 of the 3 lamps provided did not have light bulbs. Half the outlets did not work.
Condo was filthy. Marks all over the walls, the furniture, and left over food stains on the dishes.
Want to enjoy TV? Have fun using the 6 remotes to access your 1990s DVD player on a 16 inch screen.
I fully expect to be reimbursed for this, and will not stop until this listing is removed from Hotels.com - to anyone reading this, move on, find an established reputable company for you and your family.