Some of the staff were incredibly rude. I arrived early afternoon, you have to ring a bell to get in. I rang 3-4 times, no response. Then, a female employee came to the door, she was leaving for the day. She saw me there with three pieces of luggage and without saying a word she shut the door in my face and proceeded to go home. On my last day, I was having breakfast at around 9. Breakfast ends at 10. An employee (probably the same, not sure) came up to me a said dryly in Spanish: "Sir, check out is at 10:30". I got the message and went for my luggage. At checkout, I asked her to call me a taxi. Response: "You can hail one yourself in the street". No wonder the hotel was pretty much empty. NEVER again.