Comportable but can't trust. When I stay here first time, I made reservation before I come but when I arrived, they said they are full booked and I should go to other hotel as they introduce.
I was so upset because that was late night. Anyway, after waiting 30minutes, I could stay in this hotel because someone suddenly checked out.
This time, I arrived 2AM in the hotel and they, again, said they are full booked. So they send me to the another hotel in 2AM.
I really want them to remember that the reservation is promise. If they ignore this promise so easily, why should I choose here and how can I trust them?