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Sonesta Hotel Cartagena

4.0 star property
Cartagena beach hotel with 2 restaurants and 24-hour fitness

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Hotel Cartagena

3 outdoor pools, open 9 AM to 8 PM, pool umbrellas, sun loungers
Standard Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk
Front of property
Standard Twin Room, 2 Double Beds | Room amenity
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • Gym
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 poolside bars
  • 2 bars/lounges
  • 3 outdoor pools
  • 24-hour fitness center
  • Outdoor tennis court
  • Children's pool
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Business center
Feel at home
  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is $102
$102 total
includes taxes & fees
Dec 19 - Dec 20

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room Superior

Premium bedding, minibar, in-room safe, desk

Twin Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Single Standard (1Ad)

  • Sleeps 1

Double Standard (2Ad)

  • Sleeps 2

Single Standard Room

  • Sleeps 1

Double/Twin Standard (2Ad)

  • Sleeps 2

Standard Room Triple

  • Sleeps 3

Similar properties

Seasonal outdoor pool

Wyndham Garden Cartagena

Pool
Free breakfast
Pet friendly
Free parking
8.6 out of 10, Excellent, (1019)
The price is $95
$95 total
includes taxes & fees
Dec 19 - Dec 20
Wyndham Garden Cartagena
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About the neighborhood

Map
Carrera 9 No 35 104, Anillo Vial - Zona Norte, Cartagena, Bolivar, 130002

What's nearby

  • La Boquilla Beach - 7 min walk
  • Las Americas International Convention Center - 16 min walk
  • Marbella Beach - 8 min drive
  • Walls of Cartagena - 11 min drive
  • Clock Tower - 13 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Pescadería - ‬12 min drive
  • ‪Presto - ‬11 min drive
  • ‪Bar Restaurante Blas El Teso - ‬19 min walk
  • ‪Subway - ‬12 min drive
  • ‪Donde Javier - ‬9 min walk

About this property

Sonesta Hotel Cartagena

Sonesta Hotel Cartagena is a great choice for your beach stay in Cartagena. 3 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness center and an outdoor tennis court. Restaurante Palenke, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights include 2 poolside bars, a children's pool, and a snack bar/deli. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 152 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
    • The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Lifeguard on site

What to do

  • Tennis
  • Beach access

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center (2293 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 3 outdoor pools
  • Outdoor tennis court
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Restaurante Palenke - This restaurant serves breakfast, lunch, and dinner.
Restaurante Enso - Onsite restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 40 per room (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for COP 90000.0 per night
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 8 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property's beach access, spa, and wet zones will be closed for maintenance every Monday or Tuesday after a holiday weekend. The outdoor pool will be closed for maintenance every Tuesday or Wednesday after a holiday weekend.

Also known as

Sonesta Cartagena
Sonesta Hotel Cartagena
Sonesta Hotel Cartagena Hotel
Sonesta Hotel Cartagena Cartagena
Sonesta Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does Sonesta Hotel Cartagena offer free cancellation for a full refund?
Yes, Sonesta Hotel Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sonesta Hotel Cartagena?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 9 AM to 8 PM.
Are pets allowed at Sonesta Hotel Cartagena?
Sorry, pets aren't allowed, but service animals are welcome.
Is airport shuttle service offered by Sonesta Hotel Cartagena?
Yes, an airport shuttle is available. The charge is COP 40 per room roundtrip.
What are the check-in and check-out times at Sonesta Hotel Cartagena?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Sonesta Hotel Cartagena?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (18-min drive) is nearby.
What is there to do at Sonesta Hotel Cartagena and nearby?
Practice your swing on the tennis courts. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include 2 poolside bars and 2 bars. Sonesta Hotel Cartagena also has a 24-hour fitness center and a garden.
Are there restaurants at or near Sonesta Hotel Cartagena?
Yes, there are 2 onsite restaurants.
Does Sonesta Hotel Cartagena have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sonesta Hotel Cartagena like?
Sonesta Hotel Cartagena is a short 7-minute walk from La Boquilla Beach and 16 minutes' walk from Las Americas International Convention Center.

Sonesta Hotel Cartagena Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Enrique, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Paula. Andrea, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Excellent hotel
It's an excellent hotel.
Bengt, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

jimmy, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Excellent staff.
David, 7-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

jose, 7-night trip with friends
Verified Hoteles.com guest review

2/10 Poor

The day I checked in , my card was charged double the amount. They acted as if nothing was paid for. They also tried to cut my reservation short and told me I had to pay for another room. I will never stay there again . The tv did not work the entire time, and the water was brown .
Alishia, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Kimberly, 6-night trip
Verified Expedia guest review

10/10 Exceptional

I had such a great time at SONESTA! My family also had a great time as well. I will be returning for a third time
Sade, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Germán, 4-night family trip
Verified Hoteles.com guest review

2/10 Poor

Please do not come here. The only reason why this property has a good review is that they they buy their reviews from their locals this place is a dump and it is trash and false advertisement. This hotel looks like is a rundown hotel paint is chipped locals living in the apartments looks so rundown, unsafe, moldy, smelly, and not well-maintained. Staff is terrible, hardly spoke English and give attitude once you question them about the property and paperwork. This property is a scam property. Please be warn not to go. I had to end up booking another hotel because this was false advertisement and it was just trashy. They are not answering my calls because I called for my refund. I spoke to the manager and she said I am able to get it refund through Expedia and Expedia was trying to contact them and they kept not answering and I called and they hanged up on me.
Chrysondra, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

SAID, 6-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Sanchez, 2-night trip
Verified Expedia guest review

8/10 Very Good

Alvaro Fernandez, 2-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Omar, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Nelson, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Very good
Carlos, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

But I like about this property is that anything that I asked they were able to answer my questions. Even though there is a difference in language, everybody was so helpful and whatever my needs were. There was an attached Pharmacy that is open 24 hours so that you can grab a snack or water or anything else you need. Your food is at both restaurants. Onto the beach. Security is awesome. There is always someone there whether or not they belong there. I like to see if people are on the guest list to make sure that they’re getting the free breakfast or if there’s too many people coming in, they don’t allow it.
Barbara, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Lexy, 3-night trip
Verified Expedia guest review

8/10 Very Good

Gladys, 2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Great service
Glenda, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Excelent services
Glenda, 8-night trip
Verified Expedia guest review

8/10 Very Good

I enjoyed my stay, the staff was great, especially Eduardo, he was so nice and helpful. The waters at the main restaurant were also great, Jahn and Luis. The things I would suggest are that the bathrooms get updated. Toilets were very uncomfortable, the set up is not ideal. They are also doing construction, they woke me up at 8am one day, spoke to administrators, and they apologized. Overall the stay was good!
flor, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was friendly
It was fine check in little off as that seemed to forget I was waiting
Gabriel, 2-night trip
Verified Hoteles.com guest review

2/10 Poor

JUAN PABLO, 5-night family trip
Verified Hoteles.com guest review