10/10
The hotel overbooked and called us to let us know that they upgraded our room for no extra cost.
Unfortunately at check in, the front desk messed up and gave us the wrong room number and we woke up an elderly couple that was in that room at 10:30pm when we tried to get into the room.
Then we when we went back to the front desk, they said yeah we realized afterwards we gave you the wrong room key...probably should habe double checked that prior.
Cliente verificado
Viaje de 2 noches en familia