The service desk was mostly unmanned, had to keep phoning the mobile number provided at the lobby for service. Cleanliness was so-so, they only cleaned places that is very prominent and the rest was just dusty. Dusts were on the hangers and even on the toiletries in the room. I guess the room was left unused for quite some time. There were renovation works going on nearby so it was kind of noisy and the rooms were not soundproof, could hear clearly the next door talking on her phone.
Was attracted to stay as I saw that the toiletries they provided were from l'occitane and thought it would be a quality stay. But they cut on providing body lotion and handsoap which was clearly shown in their pictures that it will be provided. Especially during this Covid period, I thought handsoap is very crucial since sanitiser was not provided inside the room.
Good thing is, there were many cafes around the hotel which you can explore if you liked cafe hopping.