This was a complete disappointment and truly feel like it ruined our family vacation. Saved for years for this vacation to be so disappointed to have wasted a huge amount of it. We will highly reconsider going thru Hotels.com again. We are truly terrified this experience will happen again. I have never been so disgusted and disappointed. We can never get those 2 weeks back and I feel terrible I put my family thru this. Hotels.com should very much consider removing this rental from their site. I feel terrible for whoever may rent from this place again. and If they want to contact me for more information I will freely give my number. Again, a this was a ruined vacation. Our family saved money for this trip and feel taken advantage of. Bugs everywhere, stains on carpet, Vomit on carpet, sour milk in dishes in cupboard, gum on carpet, beds uncomfortable and had bugs, no house cleaning, vacuum in closet had vomit and sour milk inside it and clogged with it, not enough towels and cloths, personal items from stranger in closet with opened food and alcohol laying around, refrigerator froze the food and ruined it, air conditioned wouldn't work, pullout couch bed was bent and VERY UNCOMFORTABLE, etc.... We were also told there would be free self parking and ended up paying for valet parking which was a huge amount from our savings. Tried to move but could not get a full reimbursement and had to stay. It was awful. Hotel has nothing to do with you at all! Nothing from hotel is included.