Beautiful hotel, wonderful customer service, and perfect location!
I can’t say enough wonderful things about the Madalena by the Beautique Hotels. Before we even checked in, they were in touch on WhatsApp to see if there was anything they could do to help with our check in experience! Our check in went so smoothly, we were able to get into our room a little early. Every bit of the Costumer Service was wonderful. I have never stayed at a hotel that has been so communicative! It was so reassuring to know they really cared about our stay. I went with some friends so I had my own room which was just wonderful, and the hotel staff also stayed in touch to help our checkout experience go super smoothly. They arranged airport transportation when we left, and every bit of our stay was just wonderful. The location could not have been better- we were steps from multiple cafes, shops, and squares. If I am ever in Lisbon, I will definitely stay there again. In addition, the lobby and hotel decor was just beautiful!