My initial impression of the hostel was incredibly high, as the guy working at the desk to check me in was incredibly friendly, spoke perfect English, and gave me great recommendations of what to do in Lisbon complete with directions on a map. However, upon returning to my room later in the day, I found the broken lock to store my personal belongings was not fixed as promised, and there was a leak in the ceiling. The new staff working reception were young, unprofessional, and rude when the leak was brought to their attention. While the issue was resolved early the next morning, it definitely soured my taste for the hostel. That being said, it is in a prime location, within a 5 minute walk of the train station, 15 minute walk to the city center, and steps away from a beautiful viewpoint. There is also a really cute outdoor patio which is great for hanging out at night. The bar and patio made this for a very social/party hostel, so if you are looking to meet fellow travelers I definitely recommend it. However, the party atmosphere made it quite noisy for pretty much the whole night, so if you are looking for an R&R type place, you might want to look elsewhere.