This is first review of a hotel on Hotels.com, I travel ixtensively around the world, have stayed at hundreads of Hotels. My driver (long time friend)picked up me in Guayaquil, Ecuador we made the 3 hour drive to Cuenca, about a mile out of town we got off on a dirt road and went about 2 miles in the middle of nowhere.We arrived at the Hotel,my driver metioned he did not want me staying out in the bonnies, that it did not feel safe. There was no one at the hotel at all, all the doors to reception were locked,a man came around the side of the building with a shotgun,and asked what we doing there. My driver ran back to his car and I followed.A very scary situation that I would not recommend this hotel to anyone.Hotels.com tried to contact the hotel with no luck.