Quintana Roo Hotels

"Staff and service were impeccable! Grounds and building beautiful and comfortable! One critique - the rooms and halls smelled mildewed. "

"Scenic amazing!"

"Everything was excellent! Food options and taste were top class. Staff treats you like royalty. The little soccer field was well kept and fun. The beach was clean and a great spot for swimming. "

"If anyone is thinking about staying at this property, the answer is YES — this is truly one of the best resorts in the Cancún Costa Mujeres area. Everything was a 10/10. The staff is outstanding. From check-in onward, everyone treated us with courtesy and warmth. Luis from the management team is amazing! always checking in to make sure everything was going well through our whole stay , Julio from guest services was extremely helpful , and Tomas Jonathan and Carla in the restaurants provided amazing service. The rooms were always impeccable, and the beach in this area is absolutely beautiful. Thank you to the entire team for such a wonderful stay — we would absolutely return and highly recommend this resort."

"pros: - food was truly great. the breakfast was excellent, the almost-always available freshly made tacos were incredible. pool side grill was great. gelato was really phenomenal. churo/ benuela stand was fun! asian restaurant and mexican places were very good. the steakhouse was our least favourite. -service was great- carlos G (our breakfast waiter) had memorized our particulars by day 2 (who needed coffee, extras etc) and the staff would come round the pool often to bring you what you needed. -rooms very comfortable -pools were really good. clean, lots of space, inflatable for the kids. -beaches were stand out- so much fun for the kids, clean, white sand, and lots of shallow space for snorkelling and wave jumping cons: i didn't love the kids club- you had to check your kid in for like each activity and it was really tailored to very very little kids. not much (at the kids club) for our 7-9 year olds (but it was ok as the rest of the resort was awesome) also, there is no waterpark or lazy river, except some slides that were only accessible through the kids club. overall, this resort was great! "

"The staff is absolutely amazing! Everything about this resort is perfect! The beach is unbelievable, food delicious, very clean. I cried when I had to leave! Will be back for sure!"

"Amazing view from our room."

"Fantastic services! Absolutely amazing property!"

"Beautifulclean room very friendly stuff!"